Accessibility Statement

This accessibility statement applies to https://www.pnld.co.uk.

This website is run by the Police National Legal Database (PNLD), we want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

• most older PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email pnldmarketing@westyorkshire.police.uk
• call 01924 206148

We’ll consider your request and get back to you in 14 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Business & Service delivery team, pnldmarketing@westyorkshire.police.uk or 01924 206148.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

PNLD is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The Cabinet Office has recently reviewed this website and identified areas that need improvement. You can read the full report here

Further non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Older PDF documents are not fully accessible to screen reader software

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 level AA success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by June 2026. When we publish new content, we’ll make sure our use of images meets accessibility standards.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs are essential to providing our services. For example, we have PDFs which contain legal information. By June 2026, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This website was last tested on 21 October 2025 by the Cabinet Office. 

This statement was prepared following a detailed accessibility audit using automated tools and manual testing against WCAG 2.2 AA standards by PNLD's Digital Delivery Officer and last reviewed on 31 October 2025.