This accessibility statement applies to https://www.pnld.co.uk.
This website is run by the Police National Legal Database (PNLD), we want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 14 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Business & Service delivery team, pnldmarketing@westyorkshire.police.uk or 01924 206148.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
PNLD is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The Cabinet Office reviewed this website in October 2025 and identified areas that need improvement. You can read the full report here. All issues will be addressed by 31 March 2026.
Further non-compliances are listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
Older PDF documents are not fully accessible to screen reader software
Non-compliance with the accessibility regulations
| Page |
Guidelines Link |
Issue |
Contact Us
About Us
Support
Accessibility Statement |
WCAG 2.4.11 Focus Not Obscured (Minimum) |
When the 'Menu' is open, the keyboard focus can move to the page content behind it if the user tabs away from the menu. This results in the focused elements being completely hidden from view, such as all links under 'Useful Links' |
| Homepage |
WCAG 2.2.2 Pause, Stop, Hide |
At 200% zoom and more, it is not possible to stop, pause or hide the rotating slider under 'Highlights' |
Homepage
Contact Us
About Us
Support
Accessibility Statement |
WCAG 1.4.4 Resize Text |
At 200% zoom, content within the hamburger menu is no longer available for users. This includes the links such as 'Sign Out' and 'Products and Services' |
Homepage
Contact Us
About Us
Support
Accessibility Statement |
WCAG 1.4.10 Reflow |
At 400% zoom and in mobile view (320 x 256 pixels), content within the hamburger menu is no longer available for users. This includes the links such as 'Sign Out' and 'Products and Services' |
| Register Page |
WCAG 1.3.1 Info and Relationships and WCAG 4.1.2 Name, Role, Value: Form elements must have labels. |
All radio buttons under 'Communication Type' are missing accessible text |
| Register Page |
WCAG 1.3.1 Info and Relationships: ul and ol must only directly contain li, script or template elements. |
This refers to the form under 'Please provide the following details'. Element Location: #attributeList > ul.
To solve this problem, you need to fix the following: List element has direct children that are not allowed: h3, table |
| Support Page |
WCAG 2.4.7 Focus Visible |
The keyboard focus is not visible when tabbing between 'Customer Charter' and 'Need Support?' |
| Support Page |
WCAG 1.4.3 Contrast (minimum): Elements must have sufficient colour contrast. |
There is poor colour contrast when the keyboard tabs onto the accordion menu 'Need Support?'
Once 'Handy Hints for using PNLD' has been expanded, the text 'Feedback' does not have sufficient colour contrast |
| Support Page |
WCAG 4.1.2 Name, Role, Value: Ensure interactive controls are not nested. |
This refers to both accordion menus 'Need Support?' and 'Handy Hints for using PNLD'. To solve these, you need to fix the following: Element has focusable descendants |
| Support Page |
WCAG 1.3.1 Info and Relationships: Certain ARIA roles must contain particular children. |
This refers to both accordion menus under 'Read our Customer Charter in full for more on our commitment'. To solve this problem, you need to fix the following: Element has children which are not allowed: a[tabindex]. Related Node: |
| Support Page |
WCAG 2.4.4 Link Purpose (In Context) and WCAG 4.1.2 Name, Role, Value: Links must have discernible text. |
This refers to content within the section 'Our Commitment to You':
- Element Location: .xrm-attribute-value > a.
- Element Location: #accordion > a. |
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs are essential to providing our services. For example, we publish PDFs that contain legal information. All of our current PDFs are compliant, and any new PDFs, Word or Excel documents we publish meet accessibility standards. This approach aligns with the model accessibility statement guidance.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018, provided they are not essential to providing our services
Preparation of this accessibility statement
This statement was prepared on 4 May 2022. It was last reviewed on 16 February 2026 by PNLD's Digital Delivery Officer.
This website was last tested on 21 October 2025 and was carried out by the Cabinet Office.
Once the identified issues have been resolved, our IT partner will conduct a further review to confirm that the improvements meet accessibility standards.
